Scheduled network maintenance

» View Event Details | Created Thu, 21 Aug 2025 17:00:00 +0000

Resolved

The changes are complete. No connectivity issues were experienced. Email sends were delayed between 23.18 and 00.19 UK time to protect against any potential connection drops. Networking will continue to be monitored as normal.

Posted: Fri, 22 Aug 2025 01:26:00 +0000

Update

The main upgrade works have been completed without any external service impact. Engineers will now be starting the core reconfiguration, which will involve brief interruptions to connectivity.

Posted: Thu, 21 Aug 2025 22:56:00 +0000

In Progress

Engineers have started the on-site changes.

Posted: Thu, 21 Aug 2025 16:26:00 +0000

Update

Engineers are on-site, preparing for this evening's maintenance.

Posted: Thu, 21 Aug 2025 14:10:00 +0000

Scheduled

Systems engineers will be performing maintenance to our core network out-of-hours on Thursday 21 August between 17.00 and 00.00, to take advantage of upgrades from the network provider and allow future improvements. No action is required from customers. There will be brief delays in connectivity as core routing changes are applied, so some services will be paused to avoid these planned changeovers. However, all Maxemail features will continue to operate and there will be no overall impact to outgoing messages.

Posted: Thu, 21 Aug 2025 17:00:00 +0000