» Published on Thu, 21 Aug 2025 17:00:00 +0000

• Resolved

  The changes are complete. No connectivity issues were experienced. Email sends were delayed between 23.18 and 00.19 UK time to protect against any potential connection drops. Networking will continue to be monitored as normal.

  » Updated Fri, 22 Aug 2025 01:26:00 +0000

• Update

  The main upgrade works have been completed without any external service impact. Engineers will now be starting the core reconfiguration, which will involve brief interruptions to connectivity.

  » Updated Thu, 21 Aug 2025 22:56:00 +0000

• In Progress

  Engineers have started the on-site changes.

  » Updated Thu, 21 Aug 2025 16:26:00 +0000

• Update

  Engineers are on-site, preparing for this evening's maintenance.

  » Updated Thu, 21 Aug 2025 14:10:00 +0000

• Scheduled

  Systems engineers will be performing maintenance to our core network out-of-hours on Thursday 21 August between 17.00 and 00.00, to take advantage of upgrades from the network provider and allow future improvements. No action is required from customers. There will be brief delays in connectivity as core routing changes are applied, so some services will be paused to avoid these planned changeovers. However, all Maxemail features will continue to operate and there will be no overall impact to outgoing messages.

  » Updated Thu, 21 Aug 2025 17:00:00 +0000