Scheduled network maintenance

» View Event Details | Created Tue, 21 Oct 2025 10:00:00 +0000

Resolved

Backup services are online again, and replaying snapshots from today. Other internal systems are being completed and will be monitored for any impact from the changes.

Posted: Tue, 21 Oct 2025 19:35:00 +0000

In Progress

Engineers have arrived on site to start moving equipment. This only affects the backup systems.

Posted: Tue, 21 Oct 2025 11:10:00 +0000

Scheduled

Systems engineers will be performing maintenance to our secondary, backup network on Tuesday 21 October between 11.00 and 17.00. This is the final planned maintenance window in our recent improvements to take advantage of upgrades from the network provider. This only affects Maxemail's secondary, backup site, and has no direct impact on production systems. No action is required from customers and there will be no impact to outgoing messages. Backup snapshots will be paused during this window, but will be resumed and replayed once upgrades are complete.

Posted: Tue, 21 Oct 2025 10:00:00 +0000