Network instability

» View Event Details | Created Tue, 25 Feb 2025 12:34:00 +0000

Resolved

No further inbound network traffic issues have been observed and the routes seem stable.

Posted: Tue, 25 Feb 2025 16:30:00 +0000

Update

Traffic levels have returned to normal since another connectivity issue at 12.43 to 12.47 and upstream inbound network routes have been modified. We are continuing to monitor.

Posted: Tue, 25 Feb 2025 13:04:00 +0000

Update

Although Maxemail is now reachable, some users are still unable to access it depending on the route used by their network provider. Our network provider is investigating the routing issue.

Posted: Tue, 25 Feb 2025 12:46:00 +0000

Investigating

We are aware of a brief intermittent issue connecting to Maxemail from the public internet between 12.24 and 12.29, which appears to be an issue with an upstream network. Automatic failover routing has mitigated this and engineers continue to monitor.

Posted: Tue, 25 Feb 2025 12:34:00 +0000