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Maxemail unresponsive

» Published on Sat, 04 Mar 2023 06:28:00 +0000

  • Post-Mortem

    Services are restored. There was a brief loss in availability between 06.25 and 06.29 due to a database load issue affecting Maxemail core services. Engineers responded to automated alarms and isolated the issue to restore normal operation. There was no loss in the normal running of campaigns, no data stability issues and no expected ongoing impact.

    » Updated Sat, 04 Mar 2023 06:32:00 +0000
  • Investigating

    Engineers are investigating reports that Maxemail is not loading.

    » Updated Sat, 04 Mar 2023 06:28:00 +0000

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