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Reduced Connectivity

» Published on Sun, 07 Oct 2018 17:24:00 +0000

  • Resolved

    Network connectivity has been stable for approximately 30 mins and our provider has confirmed that they've isolated the cause of the issue.

    We'll continue to monitor the situation.

    » Updated Sun, 07 Oct 2018 19:13:00 +0000
  • Update

    We've received an update from our networking provider. Please check our status page for further updates.

    19:10 - The problem is continuing to affect our network, causing significant connectivity issues. Our networking engineers are working as quickly as they can to restore service.

    » Updated Sun, 07 Oct 2018 18:19:00 +0000
  • In Progress

    We are aware of an issue at our primary data centre resulting in reduced connectivity to all services.

    Engineers are aware and have traced the problem to an upstream provider. They are working with our provider to resolve the situation.

    Transactional SMTP services have automatically failed over to our secondary location as planned. We will continue to monitor other services to ascertain if any further action is needed.

    » Updated Sun, 07 Oct 2018 18:01:00 +0000

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