» Published on Fri, 04 May 2018 14:36:00 +0000

• Post-Mortem

  Application performance is back to normal and stable.

  » Updated Fri, 04 May 2018 15:30:00 +0000

• Resolved

  Customers have been switched to an alternate database server, taking the affected server out of primary use. We're now monitoring the application performance.

  » Updated Fri, 04 May 2018 15:07:00 +0000

• In Progress

  We are currently aware of performance issues for some customers using Maxemail.

  We have identified an issue relating to one of the customer database servers, so are switching to a redundant machine to restore normal operations. No downtime is expected for this change, as it forms part of our standard BC procedures.

  » Updated Fri, 04 May 2018 14:36:00 +0000