» Published on Thu, 29 Aug 2019 18:26:00 +0000

• Resolved

  All services have been restarted and waiting jobs have been completed.

  The issue affected a core database server. Failover processes worked as intended, with HA systems switching to the secondary location, and other systems halting to protect data resilience.

  The affected server has been taken out of service, and engineers are now focussing on diagnosing and repairing the issue.

  For any further assistance, please open a support ticket by emailing support@xtremepush.com

  » Updated Thu, 29 Aug 2019 19:21:00 +0000

• Update

  Connectivity is restored. Services are being restarted.

  » Updated Thu, 29 Aug 2019 18:48:00 +0000

• Update

  Engineers are still investigating a critical system failure. High Availability SMTP services have failed over to secondary location.

  » Updated Thu, 29 Aug 2019 18:48:00 +0000

• Investigating

  We're aware of an issue connecting to Maxemail. Engineers are investigating.

  » Updated Thu, 29 Aug 2019 18:26:00 +0000