» Published on Sun, 29 Sep 2024 18:04:00 +0000

• Post-Mortem

  A brief network instability was just noticed while we applied routing changes, following the upstream network outage on Sunday night. This is isolated and no services were affected.

  » Updated Tue, 01 Oct 2024 13:42:00 +0000

• Post-Mortem

  The two 8-minute outages yesterday were caused by a routing issue with an upstream network provider. We are taking steps to mitigate against this issue happening in future, as the diverse connectivity feeds should prevent this scenario.

  » Updated Mon, 30 Sep 2024 10:07:00 +0000

• Post-Mortem

  Engineers have found no issues local to Maxemail, so they are awaiting diagnostics from the upstream network provider. Outage time was approx 8m, from 18.56 to 19.04 UK time.

  » Updated Sun, 29 Sep 2024 20:53:00 +0000

• Resolved

  Connection has been restored. Engineers are continuing to investigate.

  » Updated Sun, 29 Sep 2024 19:07:00 +0000

• Investigating

  We are aware of an unscheduled Maxemail outage. Engineers are responding.

  » Updated Sun, 29 Sep 2024 18:04:00 +0000