» Published on Tue, 05 Mar 2019 11:29:00 +0000

• Post-Mortem

  Maxemail service was resumed after a critical database server failure. This required engineers to execute our BC failover process to redundant hardware.

  Any messages queued before the outage would have been successfully sent; message delivery was resumed once services were restarted.

  Hardware and data integrity checks will be carried out as required on the affected server.

  » Updated Wed, 06 Mar 2019 09:45:00 +0000

• Resolved

  Maxemail is available and operational. We are currently monitoring the situation.

  » Updated Tue, 05 Mar 2019 11:59:00 +0000

• Investigating

  We are aware of a system-wide outage of Maxemail. Engineers are investigating.

  » Updated Tue, 05 Mar 2019 11:29:00 +0000